Tour Guide

Canada Tour System Inc.
At Canada Tour System Inc., we strive for complete customer satisfaction. Founded in Vancouver, Canada in 1974, we utilize our industry experience, vendor knowledge and longstanding industry relationships to ensure every travel experience surpasses our clients’ expectations.
Job details:
Location: Banff, AB
Salary: $18.00 hourly for 30 hours per week
1 Vacancy
Employment groups: Youth, Persons with disabilities, Indigenous people, Newcomers to Canada
Terms of employment: Seasonal, Full time
Expected start date: 2023-08-01(3-month contract)
Employment conditions: Overtime, Day, Evening, Shift, Weekend
Qualifications:
– Ability to communicate in English and in Japanese orally and in writing is required;
– No degree, certificate or diploma is required;
– No specific credentials are required;
– No previous experience as a tour guide is required.
Job duties:
– Confirm transportation and accommodation reservations;
– Communicate with agencies and/or clients for any changes in itineraries if necessary;
– Collect administration or entrance fees and handle payments on behalf of clients;
– Co-ordinate recreation activities such as walking tours and hiking tours;
– Describe points of interest, explain history or background of sites and answer clients’ questions in Japanese;
– Resolve itinerary and other problems by communicating with clients in Japanese;
– Pick up and drop off clients at hotels, airports, train stations and assist clients in check-in and check-out procedures as required;
– Provide information on Canadian tipping customs, currency exchange rates, metric conversion and other details for Japanese tourists who are unfamiliar with these customs/cultures;
– Assist clients with special needs if required
Job details:
– Transportation/Travel Information : Willing to travel regularly;
– Work Conditions and Physical Capabilities: Work under pressure, Repetitive tasks, Physically demanding, Attention to detail, Standing for extended periods, Walking, Bending, crouching, kneeling;
– Work Location Information: Rural area, Remote location and Various locations depending on the type of tours provided, Staff accommodation available;
– Work Site Environment: Outdoors;
– Geographical Areas of Specialization: mainly in Banff or in Alberta, Canada;
– Number of Tours Guided: 5 – 10;
– Tours Focus: Sightseeing, Walking tours;
– Type of Guide: Escorted group travel guide, Escorted individual travel guide, Step-on local guide;
– Office location: 224 Bear Street, Suite 220, Banff, AB T1L 1H1
How to apply:
By email: hrctsbanff@gmail.com