Retail Store Supervisor
ウェブサイト Kol Kid
Serving the local community since 1999, at Kol Kid we take pride in highlighting local, hand-crafted goods, while discovering unique brands from around the world. Our goal is to introduce the newest in developmental and educational toys, as well as to remain true to the charm of hand-made, wooden toys.
Job details:
Location: Toronto, ON
Salary: $34.07 hourly for 30 hours per week
1 Vacancy
Employment groups: Youth, Persons with disabilities, Indigenous people, Newcomers to Canada
Terms of employment: Permanent, Full time
Start date: As soon as possible
Employment conditions: Day, Evening, Shift, Weekend
Qualification:
– Ability to communicate orally and in writing in English is required;
– Completion of secondary (high) school is required;
– 2 years to less than 3 years of previous retail sales experience as a retail salesperson or sales clerk, cashier is required.
Job duties:
– Recruit, select, hire and on-board the best talent;
– Train or arrange for training of staff, and assign staff to duties;
– Recognize and reward extraordinary performance, and give feedback and develop performance improvement plans for underperforming employees;
– Order and sell merchandise;
– Authorize payments by cheque and return of merchandise;
– Establish work schedules and schedule sales staff;
– Ensure the visual standards and image of the store are maintained, such as store displays, signage and cleanliness;
– Supervise and co-ordinate activities of sales staff and cashiers;
– Train staff in job duties, sanitation, safety procedures and product knowledge;
– Organize and maintain inventory of supplies and equipment for sales staff and cashiers;
– Resolve problems that arise, such as customer complaints and supply shortages when needed;
– Monitor and address customer feedback, working with staff to resolve issue where necessary;
– Open and close the cash register, and balance cash and record sales;
– Establish and facilitate monthly reporting on sales volumes, merchandising and personnel matters;
– Build purchase orders and import product codes into the POS database;
– Create product profiles online with all related imagery and product descriptions;
– Manage web order fulfillment;
– Maintain webstore front page and product collections, and create sales events online and in store;
– Manage and schedule social media posts.
Other information:
Work Setting: Retail Store selling baby, children’s toys and clothing;
Ability to Supervise: 5-10 people;
Workers Supervised: Cashiers, Sales Staff;
Work Conditions and Physical Capabilities: Fast-paced environment, Standing for extended periods;
Job Location: 674 Queen Street West, Toronto, ON M6J 1E5.
How to apply:
By email: hrkolkid@gmail.com
